How to Solve the Error Code 5 Issue in Driver Installation?

In some cases, users may come across the error code 5 issue when installing Huion driver on Windows. In this article, we will tell you what to do to fix this issue step by step.

 

Situation 1. When you encounter the issue shown below, please check the following steps to fix it.

 

 

Step 1.  Click Local Disk (C:) > find the Huion Tablet file.

 

Step 2. Find the checkWintab32.bat in Huion Tablet file and then double-click to enforce the checkWintab32.bat file.

 

 

Step 3. Please click the Abort or Retry button, then you can install the driver normally. Remember please do not click the Ignore button, otherwise, you will fail to install the driver.

 

Situation 2. When you come across such an issue shown in the below picture, you can follow the steps below to fix it.

 

 

Step 1. Check if Norton or other anti-virus software is running. If necessary, you can exit the anti-virus software.

Method to quit the anti-virus software (Take Norton as an example):

Click Start >Type Norton and search > Click Uninstall Norton

            

Step 2. Click Local Disk (C:) > find the Huion Tablet file.

 

Step 3. Find the checkWintab32.bat in Huion Tablet file and then double-click to open the checkWintab32.bat file.

 

 

Step 4. Please click the Retry button to install the driver. Remember please do not click the Ignore button, otherwise, you will fail to install the driver.

 

 

If the issues still persist after trying the mentioned methods, please try to reinstall the driver and try the steps mentioned above again to see if it can help. For how to uninstall the driver and install the driver again, please check How to Install Huion Drivers on Windows?